Review of Oasis Landscapes & Irrigation
by Joshua Kayser
on 2/10/2015
I contacted Oasis in October of 2014 as I really wanted a one stop shop for most of my lawn care needs. I needed someone to mow, handle my leaves, open and close my sprinkler, as well as complete some landscaping projects I needed done over time.
Keith, the owner, came out in early November to discuss my needs and wants. He closed my sprinkler that day, we talked about my landscape projects. When he left he said he would call me in January to get me on the schedule for the landscape projects and directed me to contact their office to schedule some guys to come out and pick up my fallen leaves.
Leaf removal was per guy by the hour. They both dollied around for almost 5 hours. I've done the whole yard in 6 hours by myself. Albeit, i paid the overpriced bill.
January came and went. No word from Keith. I called in early February and he came out to discuss my project. He asked that I take pictures of the landscape and email to him. I did the very next day yet I never heard back. I referred a friend that needed a retaining wall at the same time. Fast forward over a week and neither of us have heard a peep from Keith. I emailed Mollie at the office and she said he would call me. Nothing.
I decided to email Keith and Mollie this time cordially expressing my frustration in the lack of communication.
This is her response:
"Keith wanted me to respond to your email as he is sick and hasn't been in the office much.
He thinks it's probably best if you find another contractor for your job because he doesn't think we can meet your expectations at this time. We already have multiple jobs on the calendar that carried over from 2014, so it's likely that we can't get to your job until springtime.
Thank you very much for referring your friend. I will be contacting them with an update as well."
Now that Keith spent the last 4 months wasting my time I likely have to wait until spring as all of the good landscapers are booked.
Do yourself a favor and move on. Oasis is just another shotty poorly ran landscape company.
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