Review of Magical Smiles
by Laura R.
on 8/4/2014
I have always had really nice straight teeth. Never had anything done to my teeth. I always have loved going to the dentist and when I moved to the Jefferson City area I was sad I couldn't go to my own dentist back home who was super nice and friendly. So I called to set up a cleaning at Magical Smiles and they asked if I wanted 8 or 9am. At first I said 8 but then decided halfway through our conversation that I'd prefer 9 being my day off and the lady told me that wouldn't be a problem. Me always being very punctual I showed up no later than 8:30, which was super early since I live 20 minutes away. They practically yelled at me saying how I was late and rolling their eyes at me the whole time. They said they could fit me in at 9:30 so I had to wait an hour for the mistake the lady on the phone made. Finally when I got into the room the lady who was to clean my teeth very rudely asked if I was ALWAYS late for appointments. She kept telling me how inappropriate that was. When I tried to explain very kindly what happen she just talked over me saying how rude I was for showing up late and how I should bow down to them since they fit me in. Then it was time for the x-rays and I mentioned how nice the equipment was she told me how old it was and if I haven't seen that before then my previous dentist didn't have a clue what he was doing. At this point I'm in tears and not wanting to be there. I even debated about leaving right then and there. After she started cleaning my teeth she told me how I had this dark spot on my front tooth and I must have been hit in the tooth when I was a kid. I told her not that I remember nothing has ever happen to my teeth and she called me a liar and insisted that SOMETHING must have happen. My teeth were bleeding for hours after and extremely sore. I refused to set up another appointment there or use their reference. Now I drive over an hour to Columbia at Plaza Dental and I absolutely adore them! They are always nice and I asked about the spot on my tooth (which I didn't see) and she told me she could not see what that lady was talking about. I didn't want to go to the dentist after Magical Smiles.....now I can't wait until my next cleaning at Plaza Dental! DO NOT GO TO MAGICAL SMILES!!!
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