Review of Two Ladies & A Bucket
by Michelle Reiser
on 11/12/2013 (last edited on 11/12/2013)
I purchased 2 living social deals for $49 each. The first time they came my only complaint was that they were slow and didn't get to many rooms but they did a decent job. The second time I had them come was HORRIBLE!! They left 15 minutes early, they only cleaned my kitchen and 2 bathrooms. The bathrooms were NOT dusted. After they left, I swept the kitchen floor and got a dust pan full of dirt. THE WORST PART IS THEY SCRATCHED MY STAINLESS STEEL COOKTOP. I was livid!!! When I called the manager she said that the 2 hours starts from they time they arrive in the drive way to the time they leave the drive way. I didn't realize that it took both of the ladies together 15 minutes to unload and load everything. And no one else includes that time. Speaking of time. Their vacuum was clogged, it took the lady 5-10 minutes of attempting to get it unclog. Finally I said that I would use my vacuum. Also I sent a picture of the dust pan and my stainless steel cooktop. The manager just ignored the situation. I'M ALMOST CERTAIN THEY DO NOT HAVE INSURANCE!!!
I wish they would allow me to put photos on here :-( But check out my photos at http://www.yellowpages.com/saint-louis-mo/mip/two-ladies-a-bucket-457984404?lid=457984404
PLEASE, USE AT YOUR OWN RISK!!!!
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Comments for this review
Two Ladies & A Bucket on 11/12/2013
We are bonded and insured. We do not like to hear that your experience with us was not pleasant. We appreciate your feedback and will apply your feedback to the improvement of our services. It was a pleasure to serve you.
gary meier on 11/12/2013
i am a single adult man and i used this company and found them very professional and thorough in their cleaning.they were very polite and on time and did the cleaning PLUS some they did not have to do.. i will definately use this company again.